FAQ
Everything You Need to Know
For quick answers and helpful guidance, we’ve gathered responses to our most common questions to save you time and help make your experience seamless.
What is included in the rent?
Your monthly rent includes access to your beautiful apartment home, garage, and our state-of-the-art amenities.
Are utilities included?
Utilities such as water, power, and internet are separate from the rental rates.
Do you charge a separate fee for the garage?
No, the garage is included with every apartment in the rental rates!
What lease terms are you currently offering?
We offer 9- and 12-month lease terms. The 9-month lease term would be at an increased rate than the 12-month lease rate you see online.
What amenities are available?
Beacon Place offers a gorgeous 40,000 gallon resort-style saltwater pool, pickleball court, and pet park. Also, residents have 24-hour access to the resident clubhouse that includes the Fitness Center, Business Center and Bamboo Studio.
What is the application fee?
There is a $50 Application Fee for each applicant over the age of 18 that will be a responsible lease holding resident, including a guarantor/cosigner.
What documentation do I need to provide to lease an apartment?
You will need to provide your Driver’s License or valid form of ID. For financial verification, we need a copy of three recent pay stubs, or a salary offer letter. Also, we will need your previous rental address/property/landlord so we can perform a Rental Verification.
Are there any move-in fees?
We have our $500 Community Fee that is a one-time, non-refundable fee you pay before or at move-in.
What does the Community Fee include?
The Community Fee covers the cost of painting and cleaning once the resident has moved out of the apartment home. Damages in excess of normal wear and tear will be charged back to the tenant.
Will I have to pay the Community Fee again if I renew?
No, the Community Fee is one-time; however, if you decide to transfer to another unit on the property when you renew, you will have to pay a Transfer Fee.
Do you allow pets? If so, are there any restrictions and fees?
Yes, we do allow pets! There is a one-time, nonrefundable Pet Fee of $250 and $25 in Pet Rent per month, per pet. Maximum of two pets per apartment. Note: there are breed restrictions but contact the office if your dog is on this list for alternative options.
What if my pet is a service/emotional support animal? Will I pay any fees?
With the proper paperwork supporting the animal is a service/emotional support animal, the fees and pet rent will be waived.
When is rent due?
Rent is due on the first of every month and is late on the fourth of every month. Residents have between the 1st-3rd of every month to make their monthly payment.
How much are late fees?
On the 4th, if there is any unpaid rent, a late fee of 10% of your rental rate will be automatically posted to your account.
How can I pay for rent?
Residents have multiple options to pay rent. We accept check or money order through the front office or resident can easily pay online via the resident portal. Also, residents can setup automatic payments. Note: Convenience fee charges will apply depending on payment method. WE DO NOT ACCEPT CASH.
What happens if I need to break my lease?
The lease is a legally binding contract and cannot be broken. For a possible early move-out, we do a process called a Relet.
What does a Relet request entail?
Our Relet process is where we try to find someone to fill the apartment, but you are still responsible for the apartment until we can find someone to sign a new lease for the apartment. Ultimately, you’re responsible to find someone to replace your spot in the apartment. The new resident must complete an application, submit fees, and sign a lease agreement with a full 12-month term lease with the term date beginning the day after the vacate. Once a replacement resident has completed these procedures, you will pay a cancellation fee of one month’s base rent.
If I cannot find anyone to re-let my apartment, will management be able to help me?
While management staff will help, it is ultimately your responsibility to find someone.
Do you lease to students?
We do not lease to undergraduate students. Unless they meet our rental criteria without a guarantor. Graduate students must show documentation stating that they are in the graduate program to be able to lease.
Are there fully furnished apartments available?
No, we do not offer fully furnished apartments with furniture. Our apartments come equipped with stainless-steel kitchen appliances and an in-unit washer and dryer.
A washer and dryer is included with my apartment?
Yes! A stackable washer/dryer is included with every apartment.
Can I bring my washer/dryer that I currently own?
We’ve provided washers and dryers in every unit, so there is no need for you to supply your own.
As a resident, am I responsible for pest control?
No, we provide basic Pest Control at no extra cost.
What do we do with trash?
There is trash disposal conveniently located on-site.
Can I hang my own drapes, décor, add additional shelving, or mount my TV?
As long as the hole does not exceed the size of a quarter, you are more than welcome to hang or mount anything you like.
Will maintenance hang my tv or other decorations?
Due to liability reasons, maintenance is not allowed to hang any décor within your apartment.
Do you allow residents to have their own grills?
Yes, but for your safety, city ordinance requires grills to be stored and used at least 20 feet from the apartment home.
What Residents Are Saying
See why residents love the lifestyle, location, and elevated experience at Beacon Place North Valley.